Coronavirus (Covid-19) Statement

During this unique and unprecedented time the safety of our guests and employees will remain of utmost importance to us. In light of this, and in line with the latest government direction we are currently not taking any bookings to arrive before the 4th July 2020. We would like to stress that these updates are in accordance with Government guidance, which is subject to change. We will be updating this statement as and when we get further information so please continue to check our website homepage regularly.

Current Bookings:

For guests due to arrive before the 4th July 2020 we request that you email us in order to postpone your booking of which your stay with us can be taken up to 12 months from your original start date, *subject to availability and subject to any difference in rental. Your current deposit will be carried over.

Please contact cottages@gwberthotel.com

Health & Safety:

Although our houses are thoroughly cleaned on every change-over extra measures will be taken to ensure the safety of our guests during these unprecedented times.
We are now carrying out extensive steam cleaning and use of anti-viral cleaner. All duvets and pillows will be cleaned on every change-over and we have removed all appropriate soft furnishings.

Check-in:

Due to the intensive cleaning and extra measures being taken, check-in will be staggered from 4pm. Prior to your arrival you will receive an email with the estimated time along with details of your key collection. Upon arrival a member of our staff will call upon you but will keep socially distanced at all times. If during your stay maintenance need to be called upon we will ensure social distancing is maintained at all times.

We appreciate your patience during this time where our team are working remotely and receiving a high level of queries.

To our guests, we thank you for your loyalty and custom and wish you all to keep safe and well.

Gwbert Holidays Team